In 2014, Train Operating Companies (TOCs) had few options when it came to online ticket retailing. Few options, and — in our opinion — even less innovation, with limited fulfilment methods despite emerging smart and eTicket innovations in the industry. Also, very little attention was given to modern interface design or the possibilities of modern technologies to improve the customer experience. So, with no thought for our own sanity, we rolled up our sleeves and got stuck in. A few years later and we're still improving our existing platform while branching out into other transport modes, and working with other third-party developers.
We provide SaaS products, services, operations and consultancy. Although historically, we've been focused on some specific public transport solutions, we're always happy to discuss bespoke software projects in and around the industry. No job too big, no job too small – as they say!
We are experienced in UX / CX design and implementation. We can work with your designers to provide a prototype or build service or supply our own for a fully managed service.
We can do the heavy lifting too. We have experienced server-side experts working in a variety of languages, capable of building micro-services or entire platforms. We can also build and maintain custom hosting platforms on Amazon Web Services.
We can design, build and maintain your database (SQL). We work with specialist consultants to help optimise queries and schema.
We have both in-house, and offshore developers providing native mobile expertise on iOS and Android platforms. We're also experienced in app design, testing, deployment and store management.
We have built a great team, with unique and varied expertise. If you would like to benefit from their experience please get in touch. We'd love to work with you as consultants on long or short-term engagements.
OnTrack Retail is a partnership between The Go-Ahead Group, who run over 30% of the UK rail network, and Assertis, a leading rail TIS provider.